Toolkit for digital service providers. Using behavioral science and human centered design to drive adoption among smallholder farmers

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SECTOR

Farm || Education & Labour

PROJECT TYPE

Field experiments

DOI

Location

Global South

BEHAVIORAL THEME

change research
OVERVIEW

Busara conducted behavior change research with 5 DFS providers who were experiencing challenges with smallholder farmer adoption and usage of their DFS offerings or not using the offerings as intended.

This research identified the factors that drove smallholder farmer behavior, including preferences, beliefs, and cognitive biases. Using co-design workshops and human-centered design methods, we developed prototypes of solutions around these factors, which we then tested in the field using mini-RCTs and behavioral lab games to assess the prototypes’ potential effectiveness in changing smallholder farmer behavior.

THEMATIC AREAS

Each behavioral project was carried out over 9 to 10 months and rolled out in 3 phases:

  • A diagnostic qualitative research phase to uncover the drivers of smallholder farmer behavior
  • A design phase to develop prototypes of solutions for increasing adoption and use
  • A testing phase to measure the potential impact of the prototypes.