From a hashtag to a movement: the role of online information ecosystems in driving citizen engagement
The recent 2024 political protests in Kenya started out as an online exchange between different groups (primarily on X). Some Kenyans expressed dissatisfaction with the Finance Bill 2024. This bill…
Advocacy that matters to people: lessons on transforming advocacy messaging from our Low Cost Messaging and Testing guidebook
Authored by: Monica Akinyi Kay and David Muruaru Communication shapes ideas and the flow of information and primarily involves two things, sending a message and receiving one. Effective communication takes…
Building trust in government in a digital world
Authored by: Nuole (Lula) Chen (MIT GOV/LAB), Salim Kombo (Busara), Will Sullivan (MIT GOV/LAB) The World Bank GovTech Maturity Index, which measures how countries are digitizing public services, ranks Kenya…
Redefining the civic engagement paradigm from participation to social acceptance: empowering civil society organizations to empower the people
Civil society organizations (CSOs) connect communities and the systems that govern them. The primary role, particularly of advocacy-based CSOs, should be to empower communities with the tools to advocate for…
Unpacking political protest: Q&A with Busara’s Gideon Too on Kenya’s #RejectFinanceBill2024
Gideon Too, Associate Vice President at Busara, provides insights on the current protests in Kenya against the 2024 Finance Bill. These have turned violent, with protesters being killed and abducted…